The management and staff at Woodhouse Hotel would like to warmly welcome you and share our house rules with you.

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Please take a moment to read these regulations and code of conduct carefully. They are designed to ensure that all guests enjoy a pleasant stay, free from disturbance and with respect for both the property and the environment. We kindly ask you to treat the hotel as you would your own home, showing consideration for fellow guests at all times.

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These regulations form an essential part of your confirmation email.

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Cancellation Policy

• Guests can cancel free of charge up to 14 days before arrival.

• Cancellations made within 14 days of arrival will be charged the full cost of the reservation.

 

Check-in and Check-out

• Check-in: from 15:00 to 22:00

• Check-out: until 10:00

 

Guest Information Required

• Address details must be provided when booking.

• A valid phone number must be provided when booking.

 

Age Policy

• Minimum age: 18

• Maximum age: no age limit

 

Damage Deposit

• A refundable damage deposit of £100 is required.

• The deposit is collected via our app up to 14 days before arrival.

• Refunds are processed by credit card 8–14 days after check-out.

 

Length of Stay
We accept reservations of more than 30 nights, up to a maximum of 90 nights.

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Groups
Stag and hen parties are not permitted. Guests arriving for such events will be refused entry at check-in.

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Amendments to Regulations
Hotel management reserves the right to amend these rules when necessary. Any changes will be posted at reception and on the hotel’s website.

Failure or refusal to comply with these regulations may result in termination of your stay, cancellation of your booking contract, and any related financial or legal consequences. In serious cases, where a crime is suspected, the authorities will be notified.